Multiple Portfolio Managers, Collections - Contract

Multiple Portfolio Managers are required by The Macquarie Leasing Collections team in Australia. The company is an integral to the success of the broader Macquarie Leasing business and will offer you a collaborative and dynamic working environment as well as meaningful development opportunities. Key to our success is the entrepreneurialism we encourage in all our people.

As part of the Collections team, The managers will be responsible for effective and timely auctioning of delinquent accounts across a variety of financial products such as leases, CHP, consumer loans and more.

Corporate and Asset Finance Group provides innovative and traditional capital, finance and related services to clients operating in selected international markets. With offices in Australia, New Zealand, Asia, North America and Europe, Corporate and Asset Finance specialises in:

leasing and asset finance
tailored debt and finance solutions
asset re-marketing, sourcing and trading.

Your key responsibilities will include:

taking inbound calls and making outbound collections calls
initiating the most cost effective course of action for resolving delinquent accounts
displaying problem solving skills and negotiating payment arrangements to clear arrears adhering to policy guidelines
actively monitoring progress of outstanding accounts under your control
initiating enforcement action including repossession
liaising with external parties including mercantile agents, solicitors, financial counselors, etc.
maintaining accurate records of account transactions.

Requirements:

To be successful in this role, you will be asked for previous collections experience, preferably in a secured collections environment. You will prove ability to manage an individual portfolio where your responsibilities will include end to end management of accounts in excess of 30 days in arrears.

You will also be able to demonstrate the following:

general knowledge of financial products, leasing knowledge is desirable
strong commercial acumen and the ability to resolve problems logically, efficiently and cost effectively
strong client service orientation and relationship building skills
proven track record of making cost effective decisions that are solutions based for the business and our clients
ability to build relationships with the various internal and external stakeholders that you will have exposure to
intermediate skills in Microsoft Word and Excel
ability to work effectively and meet deadlines with minimal supervision, and work within an environment where KPI's and SLA's are to be met
demonstrated knowledge of relevant legislation such as NCCP, Debt Collections Guidelines and Privacy Act.

Multiple Portfolio Managers, Collections - Contract