Health Assessment Coordinator

Health Assessment Coordinator

Health Assessment Coordinator is available for you at Johns Hopkins Health System. Johns Hopkins Health System employs more than 20,000 people annually.  Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees.   

The Health Assessment Coordinator will manage members and assesses the needs for a targeted population for members with specific chronic conditions identified as requiring interventions to improve quality of care in a cost effective manner. She/he should demonstrate knowledge of basic case management and is responsible for the assessment, and implementation of action plan to meet the individual’s specific needs and goals. She/he is responsible for ensuring that member-selected action plan follow ups are documented monthly, monitored and adjusted, and the reasonable expectations and established outcomes are met. She/he must be able to work as a member of a team to respond appropriately to health alerts and needs of the member within a protocol-based system.

Requirements:

• Bachelor’s degree or currently working towards a Bachelor’s in an allied health discipline; Associates degree with equivalent experience (including EMT, CNA, or Medical Assistant) may be substituted
• 2 years of directly related experience in health care, with demonstrated knowledge of case management issues with specific diseases
• Health care and managed care delivery systems
• Standards of related medical practice
• Insurance benefit structures and related legal/ medical issues
• Community resources
• Clinical, satisfaction and financial outcomes
• Medical terminology
• Demonstrated clinical expertise in specialty areas, diseases and conditions
• Ability to work in a dynamic, team-oriented environment and demonstrate positive relationship building
• Excellent interpersonal skills and demonstrate effective verbal and written communication
• Ability to perform critical analysis, plan and organize effectively
• Ability to promote member/family autonomy
• Professional customer service and calm telephone demeanor
• Proficient PC skills and demonstrate skillful usage of various software, spreadsheets, and medical databases
• Exceptional Administrative and organizational skills
• Ability to take initiative and work independently
• Ability to prioritize and handle multiple tasks
• Attitude and skills that facilitate patient engagement in their health care
• Certification in an allied health care field (i.e. EMT, CNA, Medical Assistant) or LPN preferred

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